Executive & Professional Development

Building Strong and Successful Teams

Most workplaces operate within a team environment and depend on the strength and success of that team to achieve outcomes. This two-day course focuses on the workplace team and its value. As a foundation, it is important to examine the ways in which teams are created, developed and managed. Much can be learned from identifying the strengths of a fully functional team and the pitfalls of a dysfunctional one. Central to the success of any team is the ability of team members to communicate clearly with each other. This works best when established within the framework for the team and reinforced by team leadership. Once functioning, determining the impact of the team requires measurement and evaluation. Success is then determined by achieving the team outcomes. Throughout the seminar participants will take part in interactive exercises which will lead to a better understanding of how to create or re-design a strong and successful team.

Building Strong and Successful Teams is a required seminar for the Certificate in Team Building and Group Dynamics.

PROGRAM CONTENT

Defining Team

• Team vs. Work Group
• Basic Elements of Successful Teams
• Stages Of Team Formation
• Formal and Informal Teams

Five Dysfunctions of Team

• Pitfalls
• Why Teams Fail and How to Prevent It
• Case Studies

Blending Individual and Team Communication Styles

• Utilizing Strengths
• Motivating Various Styles
• Managing Conflict and Solving Problems Successfully
• Team Diversity

Establishing the Framework

• Rules of Engagement
• Team Mantra/ Purpose
• Vision
• Strategy, Goals and Objectives

Establishing Roles Within The Team

• Job Functions
• Job Definitions
• Authority Levels and Controls
• Accountability
• Decision Making

Team Leadership

• The Role of the Leader
• Team turnover
• Managing conflict
• Ensuring Accountability

Team Assessment

• Tools for Evaluation
• Personal Evaluation of Members
• Evaluation of Leadership

Managing the Team Outcomes

• Determining Team Success Criteria
• Formulating Consensus and "Buy In"
• Working With Internal and External Stakeholders
• Evaluating Success Criteria
• Action Planning and Continuous Improvement