Programs: Conflict Resolution

Negotiation and conflict management are crucial skills, vital for everything from negotiating your work conflict, to keeping employees working together. Managers, team leaders and supervisors spend significant amounts of their day resolving conflicts, mediating disputes and negotiating with others. A two day course in mediation skills or one of our seminars in conflict management can provide you with the professional training, mediation and negotiation skills you need to deal with complex business situations. This year, we have a new Certificate in Resolving Conflict that will give you the skills to deal with conflict instead of ignoring it.

Certificate in Resolving Conflict  NEW

• Conflict Communication Skills Toolbox  NEW
• Mediation Skills
• Negotiation and Dispute Resolution  NEW
• Understanding Conflict  NEW
• What to do When Conflict Happens  NEW